Faculty

Dr. S. Dhivya is an Assistant Professor in the Department of Commerce at SRM Institute of Science and Technology, Chennai, with over 10 years of teaching, research, and academic administration experience. She holds a Ph.D. in Commerce and specializes in Knowledge Management, Artificial Intelligence in Business, Marketing, Consumer Behaviour, Organisational Behaviour, and Digital Transformation. Her research contributions include numerous publications in Scopus, UGC CARE, ABDC, and Web of Science-indexed journals, along with books, book chapters, conference proceedings, and patented innovations in AI, e-commerce, and digital technologies.

Dr. Dhivya has served as a Conference Convenor, ICSSR Resource Person, External Examiner, Academic Evaluator, Research Mentor, and Question Paper Setter for autonomous institutions. She has organized several national and international conferences, seminars, and faculty development programmes while actively mentoring students in research and professional development. She was honoured with the Best Research Scholar Award (2023–2024) and continues to focus her research on Artificial Intelligence, Knowledge Management, Digital Business, and emerging technologies, contributing to innovative teaching, impactful research, and academic excellence.